Shipping & Returns
Shipping Policy
Welcome to EL Jewels' shipping policy! We take pride in delivering your handcrafted jewelry with care and efficiency. Our shipping methods are designed to ensure your order reaches you in perfect condition, and we aim to keep the costs as affordable as possible. Your trust in us is important, and we strive to maintain it through our transparent and reliable shipping process.
We understand the value of clear communication. If you have any queries regarding our shipping methods or packaging, please feel free to reach out to our dedicated customer support team. Your satisfaction is our priority!
Return & Exchange Policy
At EL Jewels, we want you to be thrilled with your purchase. However, if you change your mind or are not completely satisfied with your handcrafted jewelry, we've got you covered. Our return and exchange policy is designed to provide you with peace of mind, ensuring that you can shop with confidence.
We believe in honesty and fairness. If you have any concerns about our return & exchange policy or need assistance with the process, our team is here to assist you every step of the way. look for the contact info and send us a messege. Your satisfaction matters to us, and we are committed to ensuring a positive experience for every EL Jewels customer.
בחנות שלנו אנו משתמשים בדואר ישראל לשליחת התכשיטים. אנו שולחים תוך 3-5 ימים לדואר ומשם השליחה תלויה בדואר ישראל. י
בשל כך אין באפשרותינו לדעת בדיוק מתי המשלוח יגיע. י
ל
במידה וברצונכם להחזיר או להחליף, תוכלו לעשות זאת עד כשלושה שבועות מתאריך הרכישה, לשם כך
צרו קשר דרך אחת הדרכים ונדאג לכם במהירות האפשרית. יח
החזרות והחלפות ינתנו רק במידה וישנו פגם בתכשיט